An exclusive Live Webinar

Customer Care through the Customer Journey

Hosted by
Christopher S. Penn
B
Brooke Sellas and
K
Katie Robbert

Broadcast has ended.

May
24
Tuesday
May 24th
12:00 EDT

Register for Free To Learn:

Understand Modern Customer Journeys

What the modern customer journey looks like - and what's no longer true about how customers make decisions before buying.

Identify Where Customer Care Fits in the Customer Journey

Customer care is more than just customer service; it's part of customer experience. Learn how customer experience manifests in every stage of the customer journey.

Learn How to Leverage Social Listening

Discover how social listening tools inform your customer care opportunities and problems at every stage of the customer journey.

Identify Content Appropriate to Each Part of the Journey

Learn how to think about mapping the content you already have to the journey you want your customers to experience.

May
24
Tuesday
May 24th
12:00 EDT