Uh oh! 😬
This webinar is no longer available
The host might have archived or deleted this webinar. If you are the owner of the account you can login here and reactivate the webinar.
An exclusive Live Webinar
Customer Care through the Customer Journey
Broadcast has ended. You may watch the replay!
Register for Free To Learn:
Understand Modern Customer Journeys
What the modern customer journey looks like - and what's no longer true about how customers make decisions before buying.
Identify Where Customer Care Fits in the Customer Journey
Customer care is more than just customer service; it's part of customer experience. Learn how customer experience manifests in every stage of the customer journey.
Learn How to Leverage Social Listening
Discover how social listening tools inform your customer care opportunities and problems at every stage of the customer journey.
Identify Content Appropriate to Each Part of the Journey
Learn how to think about mapping the content you already have to the journey you want your customers to experience.